Privacy Policy

Last Updated: 16 February 2026

1. Introduction

Impulso Digitales ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Data Controller

The data controller responsible for your personal data is:

Impulso Digitales
Av. de Valdelaparra, 27
28108 Alcobendas, Madrid, Spain
NIF: J32885604
Email: info@impulso-digitales.com
Phone: +34 917 295 625

3. Information We Collect

3.1 Information You Provide

We collect information you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Information about your solar installation
  • Service requests and correspondence
  • Payment information for services rendered

3.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses

4. How We Use Your Information

We use collected information for the following purposes:

  • Providing and managing our solar maintenance services
  • Communicating with you about services and appointments
  • Processing payments and maintaining service records
  • Improving our website and services
  • Complying with legal obligations
  • Sending service updates and maintenance reminders (with your consent)

5. Legal Basis for Processing

We process your personal data based on:

  • Contract performance: Processing necessary to provide requested services
  • Consent: For marketing communications and optional services
  • Legitimate interests: For business operations and service improvement
  • Legal obligations: To comply with applicable laws and regulations

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service providers who assist in our operations (payment processors, scheduling systems)
  • Professional advisors (lawyers, accountants) when necessary
  • Law enforcement or regulatory authorities when required by law

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Service records are typically retained for seven years for legal and accounting purposes.

9. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

To exercise these rights, contact us at info@impulso-digitales.com.

10. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal data from children.

13. International Data Transfers

Your data is primarily processed within the European Union. If data is transferred outside the EU, we ensure appropriate safeguards are in place.

14. Changes to This Policy

We may update this privacy policy periodically. The "Last Updated" date at the top indicates when changes were last made. Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

For questions about this privacy policy or our data practices, contact us at:

Email: info@impulso-digitales.com
Phone: +34 917 295 625
Address: Av. de Valdelaparra, 27, 28108 Alcobendas, Madrid, Spain